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Frequently asked questions
Booking & Availability
Payment & Studio Access & Cancellations
Equipment & Rental Gear
The Studio Space
Studio Rules & Etiquette
Still Have Questions
Fill out our booking request form with your preferred date and time. If your selected time is available, we'll confirm your booking. If not, we'll come back to you with some other options.
Sometimes full days are blocked in the calendar because the studio if fully unavailable on that day.
Yep! If you're not ready to book and just want to check a date, email us at coolcoolstudionz@gmail.com.
Bookings can start on the hour or half hour only, for example 10:00am or 10:30am.
Yes. Your booking time has to include your setup, shooting, pack-down and clean-up time, so please book long enough session. You will not be able to access the studio any earlier than your booking time.
Usually, as long as there isn't another booking immediately after yours. We cannot guarantee overtime will be available on the day of your booking. It's better to book enough time for your shoot when first booking.
Overtime kicks in once you're more than 10 minutes over your booked time and is charged separately at $100 per hour.
We charge over time in 15 minute chunks.
Please inform us if you're running late!
Definitely. Cool Cool is a relaxed, friendly space for everyone from first-time creatives to professional photographers, brands and production teams.
If you need any help or advice, just email us and we will gladly assist you!
Some small events and creative uses yes, depending on what you're planning. Send us the details first and we'll let you know if the studio is suitable.
Keep in mind we're in the middle of a residential area, so loud music or DJ-style events aren't suitable.
Note that events (parties, launches, gatherings etc.) run on a separate event rate to our standard photo/film day rates due to cleaning and floor repaint - booking an event under the regular rate isn't allowed and can get the booking cancelled without a refund.
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